Stefan Stumpp
Peer-board-moderator & Business Coach at The Alternative Board D-A-Ch
Based in Germany
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Seniority
Manager
Department
General Business & Management
Location
Germany
Industry
Business Consulting and Services
Company size
113
Contact information
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s•••••••@thealternativeboard.biz
Phone
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Background
About Stefan Stumpp
Aligning a company with the needs and wants of customers has been proven to be a key success factor. As CEO and Managing Director, customer centricity has been my passion for over 20 years. With my strong customer orientation I have helped companies from a wide range of industries to integrate the customer perspective in their decision making process. For example, I have assisted enterprises with their - customer-oriented innovation and product development- with measuring and improving the customer experience, and - with optimising their pricing or brand positioning. Customer-centricity begins with a customer-focused corporate mission, which is ideally developed together with the employees. Having colleagues with strong convictions who work together with mutual empathy is an essential factor in making the necessary change a reality.
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