Stefano Lotito

Background

About Stefano Lotito

Servant leader with proven ability to efficiently grow and manage a customer service with several new implementations every year, ability to work in a startup environment.Proven track record in engaging and motivating a high performance service team of more than 30 employees. Strong operational excellence and interpersonal skills that drive organizational efficiency and result in improved customer satisfaction. Recognized ability to develop and drive a culture of innovation, change and growth to optimize customer experience. Demonstrated excellence in analytical thinking and problem-solving to improve processes and procedures.Outstanding communication skills, the capacity to negotiate and influence positive outcomes and the sensitivity to work cross-functionally or internationally with individuals at all levels.