Stefano Quesito
Deputy Manager - in Country Engineering Europe at Sony Europe
Based in Cermenate, Italy
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Seniority
Other
Department
Other
Location
Cermenate
Industry
Entertainment Providers
Company size
1.4K
Contact information
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Background
About Stefano Quesito
A professional truly passionate about technology and "problem solving" with considerable experience in technical assistance, accustomed to acting on his own initiative in high pressure environments with challenging deadlines. Excellent reputation on developing and maintaining relations with partners (dealers and broadcasters). Some points to underline- In Sony I'm managing a international technical team - Over 20 years of experience in technical support and final customer support - More than 10 years in Samsung Electronics including two as AV Service Manager - I contributed to the launch of the conditional access module (CAM) in Italy Main Skills- KPI management and cost reduction - Technical support to Contact Centers - Project management - Technical support at the component level - Pre-sales support - Technical resolution of product liability cases - Technical marketing support - Technical trainer
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