Sten Olsson

Background

About Sten Olsson

Profile Latest, ongoing, as Customer Service Manager, earlier Salesman, Product Specialist and responsible for webpage and development of the same, very experienced and initiative. I like working by myself and as a team with others. Objective To work as Support Manager, Product Specialist or Product Manager, I know I kan bring a high quality and very good service to customer and colleagues. Alternatively as a Technical Salesman, as Key Account Manager with highest service and knowledge level against customers, and constribute with technical expertis internally if necessary. Customer Support Manager Long experience with an extremely high purposefulness that a customer that is satisfied with aftermarket service also will stay as a customer for a long time. Professional Experience • PartnerSec, August 2010 until further notice, TracTechnology below became PartnerSec 2012. 2010-2018 according to TracTechnology below. From 2018 Customer Service Manager (with underlying roles as First Line Customer Service, Production Execute, Backoffice Sales Sweden and Office Manager). In charge of customer support and deliveries. • TracTechnology, August 2010 until 2018. Key Account Manager b2b sales. New sales of integrated security systems, and administrative systems. Sales of security accessories as products used with mainly access control systems. Search for prospects, book meetings, analysis of needs, project, present and sell tailor-made solutions, and customer care for existing customers. Education High school: 4 years of Technical education, electronics orientation Title: High School Engineer 1988-1992 Military services: Sergeant as Staff Assistant, S1/LSC, Enköping 1992-1993 Language skills Swedish Native language, speak and write good Swedish English Speak and write undhindered German Speaks passably IT knowledge Very good computer skills, skilled user of Windows, Office, Zendesk support management tool, Specter Business Management System and CRM. References and work certificates Available at request. Work certificates with the very best recommendations from all my former managers are available for inspection.