Steph Norton
Premium Support Engineer - Level 2 at Kaseya
Based in Fargo, United States
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Seniority
Staff
Department
Other
Location
Fargo
Industry
Software Development
Company size
5.5K
Contact information
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s•••••••@kaseya.com
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Background
About Steph Norton
I’m a Level 2 Premium Support Engineer at Kaseya, which means I spend my days in Zendesk solving payment automation issues, calming the occasional chaos, and turning “this is broken” into “oh wow, thanks!”, often before the coffee kicks in.With 10+ years in customer service under my belt, I’ve done everything from wrangling disputes at U.S. Bank to keeping sales ops smooth at SunButter. I’m fast on my feet, unbothered by multitasking, and annoyingly good at figuring things out.I like a challenge, hate leaving problems unsolved, and genuinely enjoy making customers’ lives easier, even when the tech isn’t playing nice. Always up for learning something new and growing my career in support.
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