Stephanie Barrera

Background

About Stephanie Barrera

Experienced Business Analyst, Technical Liaison, Account Manager, and Technical Writer. I am a business analyst (BA) with more than 15 years of experience working for organizations, including more than 27 clients. I love this role! I help bring software visions to life … solving problems and improving businesses, processes, productivity, and user experiences. I enjoy working with team members and other stakeholders to achieve successful project implementations. I am an effective business-technical liaison and have performed work throughout the Software Development Life Cycle (SDLC).I earned a BS from MIT in Computer Science and Engineering and an MS from PACE University in Internet Technology for e-Commerce. I have a certificate in Technical Communication. My BA skills include: discovery, requirements analysis, documentation, use cases, user stories, gap analysis, process analysis, process re-engineering, problem identification & resolution, data mapping, workflow automation, migration, system configuration, flow charts, swim lane diagrams, metrics, reports, presentations, test planning, and testing.My software skills include: Microsoft Office (Word, Excel, PowerPoint), other Microsoft tools (Visio, Project, SharePoint, Access, and Teams), Blackbaud & Goldmine (for CRM – Customer Relationship Management), JIRA & ServiceNow (for issue/task/workflow management), Confluence, and Quality Center (ALM).