Stephanie Black
Incident Resolution Analyst at Mercer Australia
Based in Wollongong, Australia
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Seniority
Staff
Department
Operations
Location
Wollongong
Industry
Financial Services
Company size
588
Contact information
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s•••••••@mercer.com.au
Phone
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Background
About Stephanie Black
With over 2 years of experience in the superannuation industry, I have developed a strong foundation in various areas. I have gained extensive experience in working with contracted Service Level Agreements (SLAs), ensuring that all deliverables are met within the agreed-upon timelines and quality standards. This has allowed me to develop exceptional organizational and time management skills, enabling me to effectively prioritize tasks and meet deadlines. Collaborating in a team environment comes naturally to me, and I have successfully led and trained others. I am committed to continuous learning and personal development, always seeking opportunities to enhance my skills and knowledge including obtaining my RG 146 Certificate. Working with multiple clients has sharpened my ability to manage competing priorities and provide exceptional service. Over the past two years, I have focused on Family Law Administration, gaining a deep understanding of its complexities. Contact Me: sb18.black@gmail.com
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