Stephanie Crawley

Background

About Stephanie Crawley

Team manager for global twelve-person support/implementation team. Responsible for product roadmaps with cross functional team. Responsible for working directly with customers to provide software configuration, implementation, and support services for software solutions and apps across the Format Solutions portfolio and Microsoft Dynamics/GP / ERP Systems. Team leader for a twelve-person team supporting and implementing eight different product offerings. Expert at mapping of integration points between software and creating road maps for projects. Defined product requirements and creating high level specifications. Provides support, and technical expertise across Feed Mill Manager, Pennent Mill Manager solutions, Custom software solutions testing, technical support on databases, servers, SQL/SRSS, report modifications. Leads customer implementation projects – Includes configuration, upgrades, training, testing, support, and end-user competency validation. Includes Customization testing, documentation, facilitating customer-facing training sessions, and supporting the Sales/Account Management process with product demonstrations and on-site visits. On-going knowledge, skills and certifications on Format products such as Pennent Mill Manager, Feed Mill Manager, Formulation, as well as Microsoft Dynamics/GP. o Database Administration Certified- SQL Server. SQL Query certification-expert in writing custom SQL views and queries. o Software QA skills o Database systems: SQL/SSRS, ODBC, Windows, and report modification skills-25+ years of agriculture and feed mill experience. 12 years of integrated poultry experience working from breed stock to processing-Business Intelligence certifications in Jet reports, Power BI, Power Pivot for Excel-experienced in helping CFO's and CEO's develop reporting and BI solutions for their businesses-experience with Retail Link and many other software solutions for BI-big data mining expert using Power BI,Excel pivot tables, Jet Reports-Square for Retail inventory implementation expert. Expert at reporting in Square software-consultant for implementation of HR and Payroll processes and software -consultant for inventory and pricing management using ERP systems-Consultant for inventory processes and control -CRM administrator -Dynamics 365 Marketing -Manager of technical webinars and marketing for customers