Stephanie Dsa

Background

About Stephanie Dsa

Marketing, Strategy & Go-to-Market Executive Leader (agency, vendor & brand) 18 years of Global marketing, Digital, CRM and Loyalty experience across Retail, Travel, Tech & Sport. Proven track record of driving connected customer experience transformation. A passionate linguist speaking English, French & Spanish, studying and working in UK, US, EU & UAE regions. Stephanie works collaboratively across matrix organisations, global territories and business units to bring together the vision and direction. With a tenacious and committed attitude to drive success and champion change management strategies such as customer centricity and digital transformation. Stephanie is passionate about delivering an excellent 360 degree connected CX through personalisation, leveraging real time data and AI to transform businesses into customer-centric enterprises. Proven ROI record from launching customer contact strategies and governance models across brand communications; guaranteeing increased revenue, engagement and customer lifetime value! Award Winner: 2x awards - NFL International onboarding fan series & counsel sponsor for the DMA Customer Engagement Campaign 2017 (Travel/Loyalty/Auto). Thought leader, panel participant and keynote presenter at key industry events across UK, US & Europe 2018, Stephanie pivoted Brand side at Emirates Airlines leading the Multi Channel Customer Marketing team and Global communications program, owning partnerships with Salesforce, Wunderman, Qubit & Boxever. In the last 6 years, Stephanie has led client partnership and strategic growth at Zeta Global. Stephanie has a wealth of CRM, Loyalty and Commercial Global Marketing experience across retailers/brands such as: Emirates Airlines, British Airways, Google, TJX, Ralph Lauren, IWC, Cartier, Coach, NFL, HP, Dell, Morrisons, Tesco Wine & Wine by The Case, Tesco Mobile, Tesco Telecoms’, The Very Group, Sports Direct, Four Seasons Hotels & Resorts, Go Ahead Group, AMEX, Alpha Bank Bonus Loyalty, Electronic Arts (EA), BP European Markets (UK, France, Portugal, Spain & Poland), Dell, Modelo Continente, Woolworths SA, Rewe, AS Watson, GAME, Hugo Boss & Prada. Stephanie hosts her own Mind Body & Soul Podcast & Retreat Experiences. Passionate about community she has led and organised fundraiser events in a voluntary capacity over the last 15 years. A travel enthusiast that loves exploring hidden gems, cultures, and meeting new people!