Stephanie Hannah

Background

About Stephanie Hannah

I have a passion for selling, event planning, event execution and working with clients. Leadership and Coaching – I believe in helping my team achieve individual goals and team objectives. Mentoring others comes naturally, and I am adept at creating new hire training materials for various positions. I have a track record of building strong teams/departments from the ground up. I create a culture that I encourage teamwork, engaging with customers to provide best in class services, and working together to achieve common goals. Process Improvement and Business Acumen – Working my way up in organizations to leadership positions affords me a holistic approach to business process improvements. I enact changes that work across cross-functional teams. High-quality customer/guest services and experience is at the forefront of my decision making. Sales Management – I excel in gathering and reviewing data to identify gaps in service. Once I find the gap, I work with team members to create a solution to fill the need. I have successfully developed, launched, and managed sales and marketing campaigns that deliver ROI. Whether that’s revenue, productivity, client experience, or employee engagement. I like to use numbers to start conversations, course correct, and show progress/growth. • Consistently trusted with establishing and executing sales and marketing strategies for group and leisure sales, wholesale contracting and sales/marketing promotions for 3 to 4-Diamond properties. • 2019 Q2 #2 salesperson within management company. Booked in group, leisure and sales transient business in 2019. Booked $338,756 in group sales for 2020 Q1. • Drove sales team to exceed Beach Retreat & Lodge at Tahoe’s 2018 group room and banquet revenue goals by (sold – spearheaded property transient sales segments, association, tour & travel, government, SMERF and corporate sales. • Successfully redeployed the sales team at Beach Retreat & Lodge at Tahoe and implemented sales and marketing strategies which increased gross group room revenue by 8%, occupancy by 2%, ADR by $9, and banquet revenues by 30% YOY 2017/2018. • Built profitable wedding and event business from the ground up; co-owner for six years gaining invaluable “big picture” insight into the hospitality industry as a whole. Please connect with me 🤝on LinkedIn to see how we can collaborate.