Stephanie L Croley
Customer Care Representative at Fujifilm Holdings America Corporation
Based in Piscataway, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Piscataway
Industry
Manufacturing
Company size
4.3K
Contact information
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s•••••••@fujifilm.com
Phone
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Background
About Stephanie L Croley
Dedicated customer service leader with 10+ years of experience in customer service, account management and call center settings including operations, auditing and procedures. Extreme knowledge of Automated Call Distribution (ACD) applications, Call Management Systems (CMS) and metrics. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and company policies.
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