Stephanie Pierce

Background

About Stephanie Pierce

I’m passionate about shaping strategies that make a real impact — for customers, teams, and the business. In my current role, I oversee our Claims Executive Office operations and support governance and assurance. I also help shape and communicate our claims vision and strategy, reimagining how we show up for customers in a digital and transformative way.With a background in proposition development, marketing strategy, and customer-focused programs, I bring a blend of strategic insight, data-driven decision making, and digital expertise to complex business challenges. I thrive on collaborating across teams, building alignment, and translating strategy into action that delivers measurable outcomes.I lead from the front with a balance of curiosity, purpose, and empathetic leadership, creating an environment where people feel heard, empowered, and inspired to contribute.