Stephanie Schultz

Background

About Stephanie Schultz

Sound decision maker with over ten years of sales, customer, and claims processing. Serves as the customer's gateway for information about the company's product and service offerings. Driven to work in fast-paced environments with the ability to think quickly and anticipate customer needs; going above and beyond to produce results. Excellent interpersonal skills and the ability to work well with others in both supervisory and support staff roles with a proven track record in the following: • Customer care and complaint resolution • Loan processing and second review experience • Health Care Registration, Billing, and Insurance verification • Proficient in: Epic, SAP, Kohezion, Bankway, Episys, Synergy, Docusign, RWS, Word, Excel, Power Point, Outlook, Teams, Webex, IP Communicator, Cisco, C3X (65+ WPM) • Experienced in order creation, health insurance systems, and data entry • Multi-tasking across computer systems and applications • Experienced in multi-line phone operations • Possess keen ability to exercise common sense and good judgment in decision making, understanding company goals, standards, policies, and procedures established by management and working as an asset to achieve priorities • 65+ WPM