Stephen Allen
Tier 2 Information Technology Specialist at Cherokee Federal at Cherokee Federal
Based in United States
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Seniority
Staff
Department
Other
Location
United States
Industry
Business Consulting and Services
Company size
2.2K
Contact information
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s•••••••@cherokee-federal.com
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Background
About Stephen Allen
As a Tier 2 information technology specialist at Cherokee Federal, I provide reliable and secure IT solutions for government clients. I install, modify, and repair computer hardware and software systems, resolve technical and process issues, and maintain system functionality and availability. I leverage my Security+ certification from Syracuse University and my CCNA credential from Cisco to ensure compliance with industry standards and best practices.With over 10 years of experience in government contracting, I have a proven track record of leading and collaborating with cross-functional teams to deliver timely and efficient results. I have successfully directed and supported multiple projects, such as installing and configuring a large network for a military base, troubleshooting and resolving over 500 tickets per month, and training and mentoring new staff members. I am a strategic and focused leader, with outstanding communication and interpersonal skills, who values quality, innovation, and customer satisfaction.
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