Verified recordIT Services and IT Consulting

Stephen Burgess

Senior Consultant at Vass Uk&i

Based in London, United Kingdom

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Seniority

Manager

Department

Information Technology

Location

London

Industry

IT Services and IT Consulting

Company size

Contact information

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s•••••••@vasscompany.com

Phone

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+44 ••• •••• ••••

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Background

About Stephen Burgess

Trusted Advisor, Implementation Specialist, System Architect, Analyst, Designer, Maker, Fixer. Subject Matter Expert, Salesforce.com Certified Consultant, Administrator and Developer. Building innovative CRM solutions on Salesforce.com for Sales leaders in a range of verticals since 2012. Developing on the Salesforce platform since 2010. Experienced with end-to-end, large-scale global implementations and agile change management beyond go-live. Skils: Gathering requirements; managing stakeholders; leading workshops; running calls; Data modelling; process design; documenting functional and technical specifications; Planning releases, sprints and daily scrums; hands-on config; data transformation; hitting deadlines. Expertise: Salesforce.com; Sales Cloud; Service Cloud; Lead Lifecycle; Sales Process Automation; Data Modelling; Security; Integrations; Problem Solving; Agile Team Work; Consensus; Customer Satisfaction.

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