Stephen Chivers
Project Director Uk and Europe at Landways
Based in London, United Kingdom
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Seniority
Director
Department
General Business & Management
Location
London
Industry
Telecommunications
Company size
26
Contact information
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s•••••••@landways.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Stephen Chivers
A commercially focused Telecommunication Director of Operations, expert in developing and implementing successful growth strategies to strengthen competitive advantage and position in this highly competitive sector. Expertise includes design, planning and installation of thousands of km's of fibre, FTTH, FTTC, FTTK, exploiting PIA and over five hundred thousand customer installations for sustainable technical solutions for the benefit of users and building owners. Key achievements: • Managed and deployed UK and Europe thousands of km's of fibre, FTTH, FTTC, FTTK and duct installation programmes, core FTTH and selected and managed a one thousand plus strong contractor base for core infrastructure and smart building installations and maintenance. • Over five hundred thousand customer installations in the UK and Europe. • Drove operational performance in accord to 9001, 18001 and 14001 ISO accreditations, increased speed of FTTH delivery by 37% with selective use of BT PIA and reduced build costs by 43%. • Health and Safety champion, Chairman of Health and Safety Board. • Ensured health and safety of 320+ employees and all contractors with no RIDDORS; achieved 26% average margin across projects by reengineering operations from national to regional structure/management and automation. • Implemented lean process management, reducing transaction costs and raising profit by 4.7%, introduced staff retention plan, individual performance management, training plans. • Drove automation of processes for simplicity and competitive advantage and fast resolution of any service issues. Specialities: Technical Innovation- exploiting Fibre technology, PIA and applications for residential and Smart Buildings Vision into reality - strategic thinking, research, analysis, risk mitigation Identifies opportunities – market/sector/regulatory understanding Financial management – planning, forecasting, P&L cost reduction Visible leadership – communicates at all levels, leads teams & multi-function operations, KPI’s Delivers results – growth strategies, sustainable plans, bid management, influential negotiation Customer relationships – ‘C’ level engagement, value creation Operations improvement – change management, digital technology, governance Programme management – end-to-end
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