Stephen Crysler

Background

About Stephen Crysler

I have over 25 years of experience in training coordination, curriculum design, and Customer Success and Service. I also have a robust background in customer service and supervision, I am confident in my ability to contribute effectively to your company and team. My commitment to integrity and professionalism will align perfectly with your company's values, and I am dedicated to delivering high-quality results in every aspect of my work. Throughout my career, I have successfully developed and implemented training programs that not only enhance employee skills but also improve customer satisfaction. My extensive experience includes both virtual and in-person training presentations, ensuring that I can adapt to various learning environments and meet the needs of diverse teams. I have a proven track record in account management and outside sales, leveraging my customer-focused approach to drive results while fostering strong relationships with clients. I have the expertise in adult learning principles and my technical skills with software such as Microsoft Office Suite, Adobe, and SharePoint to name a few will only benefit your organization. As a self-motivated team player, I thrive in collaborative environments and take pride in my ability to multitask and pay attention to detail. Expert in Adult Learning theories and Principals 25+ Years of Training and Coaching experience Over 16 years of Customer service experience. Training Curriculum Development and SME Team Management and Leadership Excellent Time Management and Attention to Detail skills Advanced Oral & Written Communications. Solid experience in Customer Service and Support. Ability to handle key Account Management and Outside Sales Self motivated with a professional and positive approach. Proficient in all Microsoft Office programs, Windows platforms and use of various CRMs. Always open to growth and improving my skills. Highly skilled in account management, Inside/Outside Sales, customer service and technical support. Adept in using internal software programs for data entry, material tracking, quotes, orders, and budgeting and training. B2B Account Management Experience.