Stephen Cunningham

Background

About Stephen Cunningham

Rock N Roll Racing, Andover, CT Co-Owner March 2011 – Present • Perform outreach to prospective clients through e-mail, phone, and social media. Educate potential clients on products and services available. • Negotiate event pricing with prospective clients. Create contracts and invoices for clients and process and track payments received. • Provide clients with aggregate and additionally insured insurance documentation as required. • Coordinate all company logistics including scheduling event dates, travel, and day-of operations. • Maintain communication with clients prior to event and address any questions or concerns. • Communicate effectively with all clients including private, corporate, municipal, and community entities. • Perform regular maintenance of equipment to ensure utmost functionality and appearance. • Maintain company website and social media accounts. • Act as point of contact for clients on event day. Set up and inspect equipment for safety and functionality. • Monitor and oversee all track operations ensuring a positive experience for all participants. Set up and instruct on average 150 racers per hour. Target, Windsor, CT Guest Advocate (Cashier) April 2013 – April 2014 Efficiently and accurately completed sales transactions while providing a positive customer service experience. Accurately enforce store policies such as price matching and the acceptance of manufacturer coupons. Answer customer questions and provide advice or recommendations. Maintain a clean and tidy checkout area. Provide assistance as needed in other areas. SOFTWARE/TECHNICAL SKILLS: Proficient in Microsoft Excel, Word, and PowerPoint