Stephen Dalton
Consulting Manager at Wavestone
Based in Chelmsford, United Kingdom
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Seniority
Manager
Department
General Business & Management
Location
Chelmsford
Industry
Business Consulting and Services
Company size
6.9K
Contact information
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s•••••••@wavestone.com
Phone
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Background
About Stephen Dalton
IT professional with over 30 years’ experience delivering high levels of Service Level Management, Project Management, Stakeholder Management, Infrastructure Delivery. Hybrid Cloud Solution Design experience with focus on the migrating legacy service to the Cloud. Extensive experience of delivering Service Management through ITIL covering release management, reporting, KPI’s, SLA’s, Service Improvement, Performance Management, Asset Management, and access management. Contributing author for Service Level Management – Practitioner’s Guide Second Edition published by itSMF ISBN 1906745021 Customer focused and process orientated with solid customer relationship management experience and the ability to build relationships and influence at Director level. • Chartered IT Professional of the British Computer Society - 2007 • Project Management Institute Agile Certified Practitioner - 2019 • Prince 2 - 2008 • ITIL Expert V3 - 2019 • ITIL 4 Professional - 2020 • MCSE • AWS Certified Cloud Practitioner Specialties: Service Level Management Project Delivery Hybrid Cloud Solutions
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