Stephen Duffield

Background

About Stephen Duffield

During my extensive career in the IT space, I have amassed a wealth of experience as an Analyst, Service Delivery Manager, and Team Leader with a track record of achievement across several complex engagements. I am a resourceful and technically savvy professional with excellent commercial acumen and interpersonal skills. I can collaborate with numerous internal and external stakeholders to gather requirements, elicit feedback, and troubleshoot technical issues to minimise end user downtime and service disruption. I can coordinate operations across multiple sites using cross-functional leadership skills. I am able to build teams and conduct comprehensive training sessions while continuously tracking and evaluating individual and group performance to align output with industry best practice standards. As a gifted problem solver and critical thinker, I can overcome challenges and obstacles by designing practical solutions in a time sensitive environment. I am capable of successfully completing time-critical work in a deadline driven environment and I can add significant value to any business.