Stephen Elzey
Production Support Analyst at Cash Connect
Based in Philadelphia, United States
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Seniority
Staff
Department
Manufacturing & Production
Location
Philadelphia
Industry
Financial Services
Company size
125
Contact information
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s•••••••@cashconnect.com
Phone
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Background
About Stephen Elzey
Incident management professional with extensive experience supporting system operations on multiple platforms, project management, and process improvements Known for continuously identifying, developing, and proposing new techniques for process improvements that drive productivity, process efficiency, and surpass customer expectations. Adept at using the ITIL Methodology to manage incidents and resolutions. Leverages multi-tasking, attention to thinking, and analytical thinking skills. Balance multiple projects simultaneously to consistently meet delivery deadlines. Proven ability in providing detailed technical information to resolve simple to complex issues within the Service Level Agreements (SLAs).
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