Stephen Gour

Background

About Stephen Gour

I have over 20 years of experience as an industrial sales and operations leader, delivering exceptional results in revenue, profit, customer satisfaction, and employee engagement across North America. My core competencies include sales target management, pricing strategies, sales leadership, manufacturing process improvement, business development, and customer relationship management. I am proficient in CRM and data analysis tools such as Tableau, Power BI, Salesforce, and Microsoft Dynamics 365.As the Director Commercial Sales Operations at Essentra, a leading global provider of essential components and solutions, I am responsible for driving growth and profitability for Essentra's products and services in the region. I lead and develop a high-performing sales team, implement effective sales processes and strategies, and drive new business opportunities. I also improved the manufacturing efficiency and quality of Essentra's products and services, delivering over $15M in incremental revenue through pricing policy adherence,$9M in new cross-sell revenue, and $1.6M in reactivated sku revenue. I have a passion for delivering value to customers, developing people, and driving growth. I am a strategic thinker, a problem solver, and a strong communicator who thrives in fast-paced and dynamic environments.Sales Management | Sales Operations | Product Development | Sales Processes | Customer Relationship Management (CRM)| Direct Sales | Cross-functional Team Leadership | Forecasting | Strategic Planning | Product Management | Salesforce | Manufacturing | Operations Management | Key Account Management | Budget Planning | Business Planning | Product Marketing | Recruiting | Communication | Teamwork | Problem Solving | Industrial Manufacturing | HVAC