Stephen Hemingson

Background

About Stephen Hemingson

I’m a seasoned technical operations leader with over 8 years of progressive leadership experience and a decade of hands-on expertise across support environments — spanning enterprise IT, mission-driven nonprofits, and high-growth startups. My career has been built on a foundation of operational excellence, team empowerment, and the strategic use of technology to drive business outcomes. Currently, I serve as Director of Technical Operations at Red Rover Health, where I lead critical infrastructure initiatives, optimize service delivery, and drive scalable solutions aligned with company goals. I bring a deep understanding of call center dynamics, continuous improvement, and complex support systems — and know how to translate technical challenges into business value. My leadership approach is rooted in a servant-leader philosophy, first shaped at Chick-fil-A and refined over years of managing high-performing teams. I believe in putting people first, creating a culture of accountability and growth, and enabling teams to operate with clarity and confidence. I’m passionate about building operational frameworks that scale, improving cross-functional collaboration, and delivering measurable impact through smart process design and thoughtful leadership. Whether guiding technical roadmaps, leading system administrators, or aligning stakeholders across departments, I bring both strategic vision and operational rigor to the table. Let’s connect if you’re seeking a collaborative, people-centered leader with a strong track record of driving results through thoughtful technical and operational leadership.(Additionally, I’m a Commissioned, Bonded, and Insured Notary Public in the state of Tennessee.)