Stephen Kelsall

Background

About Stephen Kelsall

Stephen Kelsall Martinsburg, WV 804-647-5396 | sdkelsall64@gmail.com Professional Summary Results-driven Executive Kitchen Manager with extensive experience in restaurant operations, team leadership, and process improvement. Skilled in driving revenue growth, controlling costs, and fostering high-performing teams. Proven ability to maintain operational excellence, enhance customer satisfaction, and develop future leaders. U.S. Navy Veteran with a strong background in discipline, accountability, and crisis management. Core Competencies Restaurant & Kitchen Operations Management Team Leadership & Staff Development Budgeting, Cost Control & Forecasting Inventory Management & Vendor Relations Crisis & Risk Management Customer Satisfaction & Retention Regulatory Compliance & Safety Standards Strategic Planning & Process Improvement Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook) Professional Experience BJ’s Restaurant and Brewhouse – Frederick, MD Executive Kitchen Manager | 08/2021 – Present Assistant Executive Kitchen Manager | 01/2021 – 08/2021 Kitchen Manager | 10/2018 – 01/2021 • Manage all kitchen operations for a $5M annual revenue restaurant, ensuring quality, safety, and efficiency. • Control food waste under 2% of sales and labor costs at 18% of sales. • Directly supervise 2 managers and 25+ team members; indirectly oversee 70 team members. • Optimize vendor relations, maintaining weekly par levels for 400+ products and supplies. • Conduct weekly inventories, troubleshoot variances, and implement cost-saving solutions. • Lead staff training, performance evaluations, and disciplinary processes to foster growth. • Ensure compliance with food safety and sanitation standards through daily inspections. • Develop and implement strategic scheduling to align with business demand and team strengths. Outback Steakhouse – Martinsburg, WV Senior Manager | 01/2012 – 10/2018 • Led 50+ team members with a focus on coaching, training, and operational excellence. • Created optimized scheduling based on business needs and staff capabilities. • Conducted daily inspections, ensuring a safe and clean work environment. • Spearheaded staff development initiatives, promoting team members into leadership roles. Military Service United States Navy | Aviation Electronics Technician – Second Class (E-5) • Gained invaluable skills in leadership, problem-solving, and crisis management. • Maintained high levels of accountability and discipline in high-stakes environments. Certifications Food Handler Safety Certification