Stephen Kirkley
Parts Delivery Driver Cashier at Advance Auto Parts
Based in Powder Springs, United States
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Seniority
Staff
Department
Operations
Location
Powder Springs
Industry
Retail
Company size
25K
Contact information
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s•••••••@advanceautoparts.com
Phone
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Background
About Stephen Kirkley
Technical Support experiences • Walked customers through on how to load TeamViewer for remote access, troubleshooting, and configuration repair. • Analytical skills by detailed questions and answers, deciding if on site work was required. • Create documentation for customers from resolutions that was implemented, should further work be needed. • Set up Local Area Networks via Ethernet and WiFi for customers. • Backed up and restored personal files and system file for critical system updates and necessary upgrades. • Supported computer workstations, printers (wired/wireless), and other telecommunications equipment. • Maintained, analyzed, troubleshot, and repaired computer systems, hardware and computer peripherals. • Installed and maintained Windows and various software, service packs, patches, and limited security controls. • Located root causes of technical errors and implemented prompt solutions. • Password recovery and reset of various programs. • Monitored required applications via remote desktop programs. • Assist with data conversion, data scrubbing, and secure data destruction.
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