Stephen Lamorena
Flight Attendant at Delta Air Lines
Based in New York, United States
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Seniority
Staff
Department
Customer/Client Service
Location
New York
Industry
Airlines and Aviation
Company size
76K
Contact information
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s•••••••@delta.com
Phone
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Background
About Stephen Lamorena
I’m always thorough when interacting with colleagues and passengers when it comes to delivering all information that is needed to have a successful flight or when it comes to a negative situation that might occur. I always follow corporate and department policies and procedures to insure that the standards are being kept and promoted.I have learned how to handle irregular operations and encourage delivery of timely and accurate communication to the customers from the flight deck crew. I always cooperate with flight crew and representatives from other departments when addressing or investigating flight related matters including crew performance.
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