Stephen McAuliffe

Background

About Stephen McAuliffe

Steve possess a high degree of knowledge in Airport operations, Ramp, Customer Service, Load master, Freight Operations, Unit Load Device and Weight and Balance fields. Corporate-Legislative compliance, Implementing and Managing Policies and Procedures, Technical Manual writing, Documentation Control, Customer Services, Training course writing and delivery with extensive experience in Operations Control and Management, particularly within the Weight & Balance & Ramp Services areas. Industry experiences to date include: •Project Management •Process Improvement •Technical Development•Certificate IV in Workplace Training and Assessment•Risk Management•Organisational Management Strengths • Policy and Procedures • Documentation Structure and Control • Customer Satisfaction • People Management • Project Management • Service Delivery Management (Business and Delivery) • Broad Operational Knowledge (In theory and Competence) • Team Player • Third Party Relations (External Clients and Regulators) • Business Development • Training Delivery Specialities: I am keen to meet the demands of a challenging management role where strong people skills, commercial and communication skills as well as vast industry experience can bring value to the business and its customers.