Stephen Ndiritu
Technical Support Engineer at Dimension Data
Based in Ruiru, Kenya
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Seniority
Staff
Department
Information Technology
Location
Ruiru
Industry
IT Services and IT Consulting
Company size
12K
Contact information
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s•••••••@dimensiondata.com
Phone
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Background
About Stephen Ndiritu
With a diploma in Information Communication Technology from Nairobi Institute of Business Studies and multiple certifications in Cisco, Azure, and Fortinet, I am a Technical Support Engineer at Dimension Data, where I provide high-quality customer service and technical support for various network services and infrastructure.I have 1.5+ years of experience in network operations, monitoring, reporting, and troubleshooting, working with wholesale and internal clients across East Africa. I have contributed to the proactive management of service and network issues, the environmental monitoring of sites and power systems, and the compilation and distribution of comprehensive reports on service and network status and events. I am always professional, collaborative, and eager to learn and grow in my role. I am looking for a challenging opportunity where I can leverage my skills and knowledge towards achieving the organization's goals.
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