Stephen Odonnell

Background

About Stephen Odonnell

A veteran of over 16 years within the gaming industry, my focus has been in operations, incident management, queue strategy, service level management and customer support. My drive is very much centred around helping others, building meaningful connections and solving problems. Excellence is always in the back of my mind and it is something I strive for daily. I am precise, calm and methodical in my approach. I am a positive and self-driven person, with a willingness and desire to both refine current knowledge and learn from new experiences. It is my aim to instil trust in others as I set myself up to be a reliable member of any team, a role model. My focus over the past few years has been advancing within operations at Blizzard Entertainment, where I was able to obtain a great understanding of the wider organisation, deal with many teams across the business on a regular basis, plan, execute and deliver strategies for new releases and be the primary subject matter expert on a variety of projects and initiatives.