Stephen Shadrach
Customer Care Specialist at Updater
Based in Atlanta, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Atlanta
Industry
Software Development
Company size
209
Contact information
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s•••••••@updater.com
Phone
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Background
About Stephen Shadrach
Customer service and hospitality expert with a strong passion for helping people and building meaningful client relationships. Takes great pride in providing customer satisfaction, especially turning negative experiences into positive outcomes. Looking forward to transitioning to IT Support, with recent completion of Google IT Support Specialist certification, which is comparable to CompTIA A+. 15+ years in customer service roles have led to developed skills in teamwork, communication, problem solving, adaptability, and client management.
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