Stephen Walsh
Emea IT Service Desk Team Lead at Tp Icap
Based in Belfast, United Kingdom
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Seniority
Manager
Department
Information Technology
Location
Belfast
Industry
Financial Services
Company size
7.6K
Contact information
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s•••••••@tpicap.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Stephen Walsh
Dynamic IT Service Desk Team Lead with 6+ years of experience supporting global operations across EMEA, AMER, and APAC. Proven track record in leading high-performing teams, streamlining service desk operations, and driving automation initiatives using ServiceNow, Power BI, and Power Automate. Certified in ITIL V4 Foundation, with advanced technical expertise and a strong focus on SLA adherence, incident management, and cross-regional collaboration.
Decision-makers
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