Stephen Wickham

Background

About Stephen Wickham

MY LEADERSHIP STYLE: Coach, groom and empower resourceful, award-winning, entrepreneurially spirited teams, equipping them with the tools, knowledge, motivation, and support to meet client needs and deliver top performance. WHAT I VALUE: LEADERSHIP | COMMITMENT | INTEGRITY | TEAM EXCELLENCE | RESULTS | EMPATHY | LOYALTY | COMPASSION HOW I BUILD RELATIONSHIPS: Innate ability to connect with people and foster long-term partnerships based on trust and respect and deliver results that nurture mutual growth and profits. Deliver concise, accurate and consistent communications. MY WHEELHOUSE: Rich experience in exterior building materials – two-step distribution, including roofing, windows, siding, decking, etc. Build solid relationships with key players: Harvey Industries, ABC, AMI, Beacon, SRS, Pulte and KB Homes. MY TOP PROFESSIONAL COMPETENCIES: Build and manage operations, and customer service teams who are obsessed about customer service and driving sales and profits. Ability to take aggressive P&L goals and develop strategies to achieve results. Track record of driving rapid revenue growth, leveraging key relationships, and revitalizing poorly performing sales and operational teams. Create effective rapport with gatekeepers to get in front of decision makers, then winning their long-term business. Analyze poor performing business categories and administer aggressive actions plans for turnaround result. Hire Right the first time - Invest the time, energy and collaborative efforts to recruit, interview and hire the best talent for each team. Take an active and aggressive approach in the performance review process to ensure each team member understands their results, goals, areas of excellence, areas of improvement and steps to a successful career.