Steve Carlson

Background

About Steve Carlson

Experienced Senior IT Project Manager with a demonstrated history of working in the information technology and services industry. Skilled in ITIL, IT Strategy, Servers, Active Directory, and Data Center. Strong program and project management professional graduated from University of Minnesota-Twin Cities. PMP Certified since 2015 and renewed in 2018. Senior Project Manager Summary- Managed customer facing technical delivery projects end to end - from statement of work through project completion - Created and managed project scope statement, requirements documents, project schedule, issue log, risk register, status reports, and communication plan. Planned and executed project kick off meetings both with business stakeholders and technical resources. Scheduled and managed regular meetings with the customer and internal project teams- Worked through any issues as they arise by scheduling ad hoc meetings with key resources or escalating to proper stakeholders. Provided regular detailed status reports on the project progress. Ensure project requirements are met and accepted and facilitate necessary hand offs. Senior Technical Implementation Manager Summary- Managed complex technical implementations delivering proprietary recording and analytic software solutions and platforms to reputable clients nationwide. These projects are highly visible and must adhere to contractual timelines in order to realize company revenue at project close- Managed large, multifaceted internal IT and Security projects such as PCI and HIPAA certification and compliance projects, major platform upgrades or changes such as a Corporate VPN upgrade, server environment builds and database and storage upgrades (SAN/NAS), and ongoing equipment refreshing