Steve Follett

Background

About Steve Follett

Strong business and technical operations leader who enjoys working collaboratively with product management, software development, and QA to ensure software releases are functional, stable and meeting the needs of the business. Known as a geek with social skills, I understand how technology can be leveraged while speaking to all layers of an organization, from the C-Suites to end users. I learned early on that to get things done in organizations, from enterprise to small business, it relies on relationships that have been built and continuously fostered. Armed with those relationships, one can overcome many barriers and blockers to achieve critical business milestones. Proven experience driving the full SDLC, from gathering requirements through discovery with customers, to developing use cases and stories, then translating those into iterative tasks for development and QA, to finally delivering to the customer meaningful software improvements that empower their ability to do business more effectively and efficiently while improving the experience. I am passionate about building technology teams, fostering talent, and empowering businesses with technology. After all technology is just a tool, like a hammer or drill. Except with technology if you don’t have the right tool, you can build one that does what you need it to. If you can envision it, chances are it can be built. I consider myself to be a hands-on leader, I don’t ask others to do anything that I am not willing to do myself. This ties into the servant leadership principles I live by. My role is to ensure the team is empowered and unencumbered by issues that restrict or block their ability to get things done. Successful background in building and supporting IT infrastructures, most recently with a SaaS platform to support call centers that perform technical support to end users. I live the Improvise, Adapt, and Overcome philosophy. Please connect if you would like to learn more.