Steve Franchetto

Background

About Steve Franchetto

With over 20 years of IT and relationship building experience, I pride myself in providing outstanding Pre-Sales Service consultancy that delivers cost-effective solutions to Customer’s which drives efficiency within their business while ensuring the solutions being designed align with internal processes and strategies. My ability to build and foster strong relationships with Customer’s to the point of Trusted Advisor status provides me with an exceptional starting point in delivering excellence in Customer Success, ensuring the upmost in the Customer Experience is achieved. Complimenting my exceptional Customer relationship and consultancy skills, I have a well-rounded and diverse professional background with highly transferable skills in Project Management/Coordination, Team Management/Leadership, process design and operational efficiency, and business analysis. I enjoy mentoring as well as learning new skills from peers and leadership, collaborating with teams cross-functionally, and building relationships with client, strategic partners, sub-contractors, and vendors. I am a very organized, positive, and energetic person that possesses a high EQ and has great attention to detail. I work tirelessly until I am satisfied in knowing the job is done and happy in the knowledge that my efforts have made a positive impact for both the customer and the company I work for.