Steve Giles

Background

About Steve Giles

Office 365 System Adoption Solution Specialist • To partner with internal customers, achieve their own development transformation, leveraging the office 365 Cloud solutions and services.• Responsible for driving the successful adoption and consumption within the 365 tenant towards utilization on E3 and E5 products to align with customer solutions in the everyday work space. Improving customer satisfaction and Time to implement. Evaluating new tools, determining how to pilot and operationalize a secure and innovative new technology while maximizing the leverage of a broader technology investment within Capital One• Drive and refine use cases, set up demos, and work with user and product owners on solutions that will meet/impact business needs. Providing extensive technical knowledge, in hardware and software support for Capital One. Other areas include Project management vendor relations, network troubleshooting, system development and integration. •Leader with a track record of delivering major development projects and implementations, plotting strategic direction and business development milestones. •Broad understanding of technology issues as they relate to influencing the strategy and direction of the organization.•Integrated project manager and team player. Communicate technical matters and benefits to non-technical people effectively, articulate a shared vision.Steve Giles