Steve Guns

Background

About Steve Guns

Retired from John Deere Financial & John Deere after ~40 years on July 17, 2019 Last Role: I lead the Strategy Development and Deployment process for John Deere Financial- a wholly-owned subsidiary of John Deere. Time w/Deere: 40 Years Background: IT & IT Management: 19 years Quality and Quality Management: 18 years Strategic Planning: 3 years ASQ Certified Black Belt (2002 - recertified 2005, 2008, 2011 & 2014) John Deere Financial Certified Master Black Belt (2006) ASQ Certified Quality Manager/Organizational Excellence (2008 - recertified 2011 & 2014) Baldrige State Examiner (Iowa): Baldrige National Baldrige Examiner: 2002-2003 & 2008 Baldrige State Judge & Coach (Iowa): 2002-2011 Baldrige State Lead Judge & Coach (Iowa): 2012-2016 Iowa Quality Center Board Member (2002-2016; Board Chairman: 2014-2016) Interests: Strategic Foresight Baldrige / Systems Thinking Process Management Process Improvement (Six Sigma, Lean) Quality in Service Organizations Strategic and Tactical Planning Integration of Quality processes through Systems Thinking Effective cross-functional collaboration Performance Management / Balanced Scorecard Customer Experience Organizational Culture Specialties: Quality (Organizational Assessment, Process Management, Performance Measurement and Process Improvement) in a service environment Integration of Quality and IT methods Working on becoming a futureist