Steve Gupta

Background

About Steve Gupta

HIGHLIGHTS OF EXPERIENCE: • An astute professional with 24 plus years of wide exposure & experience in the field of Human Resource Management related activities. • Proficient in overseeing the entire HR process including human resource planning, recruitments, salary & wages administration, employee welfare and general administration • Deftness in maintaining harmonious industrial relations among management and workers through efficient administration and resolution of employees’ grievances • Sound understanding of administration with a global mindset & strong quantitative and conceptual abilities. Well adaptive towards corporate culture and behaviour & ability to work under pressure • High interest in visualizing and presentation that helps to excel in management skills. • A keen communicator with the ability to relate to people across all hierarchical levels in the organization. • An ethical leader adept at managing conflicts, Streamlining workflow in multiple task environment while managing multi skilled teams and delivering results with integrity by building relationships of trust with commitment to professional excellence. Recruitment & Resourcing: • Management of the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements. • Planning human resource requirements in consultation with heads of different functional & operational areas, preparing requirement of knowledge, skill & attitude for each position & conducting selection process. • Structured schedule for induction / orientation of new hires / upgraded employees to monitor for proper awareness about the people in family and processes. Client Relationship Management: • Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms. • Ensuring that highest service standards are maintained for servicing of clients and maintaining minimum turn-around-time.