Steve Lane
Director, Managed Services - Us Service Desk at Zones It Solutions
Based in Rogers, United States
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Seniority
Director
Department
Information Technology
Location
Rogers
Industry
IT Services and IT Consulting
Company size
703
Contact information
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s•••••••@zones.com
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Background
About Steve Lane
Zones IT Solutions empowers clients through innovative IT service delivery under the leadership of an experienced Director in Managed Services. With over two years in the current role, contributions have focused on optimizing IT Service Management (ITSM) and elevating service desk operations to exceed client expectations. Prior roles at Pomeroy and CompuCom honed expertise in service operations and account management, enabling the design of strategic process improvements. A collaborative approach drives measurable results in performance management and customer satisfaction, aligned with organizational goals.
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