Verified recordHospitals and Health Care

Steve McClanahan

Sr Customer Success Manager at Amwell

Based in San Francisco, United States

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Seniority

Staff

Department

Customer/Client Service

Location

San Francisco

Industry

Hospitals and Health Care

Company size

913

Contact information

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s•••••••@amwell.com

Phone

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Background

About Steve McClanahan

Sr. Military Account Manager & Customer Success Expert with over 20 years of civilian and military client-facing leadership in Healthcare Technology backed by earlier sales and account management work in Pharmaceutical, Web Analytics, and Home Healthcare industries.Project Leadership over SaaS implementations and integrations, service delivery, module upgrades, and maintenance from initial sales consultation and project planning through launch/deployment, training, and support.Strong alliance-building ability with technical resources (developers, deployment specialists, SMEs) and decision-makers (CIOs, CMOs, CEOs).Deep knowledge of the Healthcare ecosystem, having collaborated with hospital administrators, physicians, surgeons, and medical staff for entire career.

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