Steve Nickell
Client Success Manager at Houzz
Based in Ladera Ranch, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Ladera Ranch
Industry
Software Development
Company size
1.5K
Contact information
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s•••••••@houzz.com
Phone
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Background
About Steve Nickell
Accomplished Client Relations Manager with 10+ years’ experience. I am self-motivated, dedicated and a highly organized professional with a strong background in Client Relations, Account Management, Project Management, Asset Management and Quality Control. Providing top-notch support and service to my client base, is what drives me to excel. I exhibit strong analytical, verbal and written communication skills. Effective, efficient and accurate information distribution is key to proving my clients with excellent service. I work well independently and effectively, in fast paced/high pressure environments. I am always focused on achieving project goals and milestones on-time and within the defined budget. Managing towers of support via onsite, remote operations, a hybrid model or third-party providers, has been a business trait that I have managed for several years. Specialties: Client Service Management, Asset Management, Operations Management, Project Management, Client liaison, Team manager, Quality process and procedure creation, Account Management, Order entry, Customers service, Report creation and manipulation
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