Seniority
Manager
Department
Operations
Location
Costa Mesa
Industry
Retail
Company size
184
Contact information
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s•••••••@joybird.com
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Background
About Steve Ortiz
I lead with the belief that transformation isn’t just possible—it’s essential. From launching top-performing Joybird locations to coaching premium designers toward purpose-driven excellence, I turn ambiguity into opportunity and setbacks into strategy. My leadership is grounded in empathy, clarity, and relentless resolve. I create environments where individuals discover strength in their stories—and where growth becomes a personal and collective mission. With a positive, can-do attitude and a magnetic personality, I connect with teams and clients effortlessly. I listen deeply, uncover challenges, navigate objections, and craft precise, actionable solutions. My specialty lies in simplifying complex technologies for any audience, while delivering impactful demos and world-class customer service that consistently close high-value sales. Sales & Training Expertise: High-performance CRM optimization Advanced In-Home / In-Store Consultation execution Lead generation strategy for high-value organizations Coaching teams to exceed performance goals Career Highlights: 12 years of surpassing KPIs, earning yearly promotions, and expanding responsibilities Prior 10-year surgical career in NY and FL, thriving in high-pressure teams and adapting across disciplines Cross-trained in multiple specialties, consistently promoted for exceptional performance and collaboration I’m driven by purpose, powered by transformation, and fueled by connection. Let’s connect—I'm always open to new conversations, collaborations, and opportunities to spark growth.
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