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Steve Oshea

Head of Customer Engagement - Northern Hub at Kiwibank

Based in Napier, New Zealand

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Seniority

Director

Department

Customer/Client Service

Location

Napier

Industry

Banking

Company size

2.7K

Contact information

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Email

1 credit

s•••••••@kiwibank.co.nz

Phone

5 credits

+64 ••• •••• ••••

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Background

About Steve Oshea

A collaborative people leader with executive experience delivering results and enabling change. As an experienced business leader success for me is in achieving results through a focus on customers and our own / team behaviours - Achieving results through collaborative leadership of others, with a willingness to continue to learn. Maintaining open, honest 2 way communication has been crucial in creating focus, accountability, creativity and delivery. Through effective application of these I have positively influenced key business drivers such as Staff Satisfaction, Customer Engagement / Advocacy and overall business performance – Financial and Regulatory. Listening to others and actively supporting them to bring ideas and views to life is something I pride myself on. Building, and sharing a story for success is a strength. I have a history of developing high performing teams of various sizes up to approx 600. These have been both in the same location and distributed nationally. My experience includes Board level exposure as well as close and ongoing engagement with executive teams and senior leaders within my business and key networks. Enjoying what I do is critical to me. Helping others understand the why and what are just as important for success. Openly showing your passion and desire make a real difference.

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