Steve Papp

Background

About Steve Papp

Real Estate Sales and Customer Service Manager with 15+ years of expertise in leading large, geographically dispersed teams through corporate culture and providing foundational structures for improved operations. Innovative. analytical. people-oriented. I am a leader - driven by solutions, results and quality. I strive to grow and develop teams towards excellence, while influencing sales, client relations and the customer experience. Continuously working to improve operations, I evaluate performance weakness, while embracing strength as a secret weapon to success. Motivating others through positivity, rather than driving business solely on numbers, I create positive environments and directly increasing productivity within departments. Unifying operations, I forge bonds between multidisciplinary teams and exceed expectation for growth, expansion and goal attainment. I educate teams on new products and services prior to launch, instilling confidence in consultative sales presentation and increasing conversion ratios by demonstrating knowledge of both product and services. Building and strengthening solid teams from within, I empower future leaders and motivate teams to exceed their own potential. In the past, I have been quite instrumental to the leadership and direction of sales within the field and call center environments. I drove unperilled success through the development of key sales and marketing strategy, technique and quality assurance initiatives. I have been a major contributor to the rapid growth and development of business, driving dramatic revenue increases throughout the organization. I have built strong ties throughout the community and cultivated both trust and loyalty in the retention of long-term clientele. At Acorn Stairlifts, for example, I was continuously promoted from within for my contributions to sales, operations and new business development. In fact, I earned two promotions in under a six-month period.