Steve Shepherd

Background

About Steve Shepherd

With a passion for developing and training fully-engaged employees, for fast-paced, multi-million dollar organization. I’m an insightful and innovative change champion who researches, analyzes, and implements cutting-edge tools, technologies, and methodologies to continually advance learning and development of my team, and to improve our customer experience. I’m an engaging team leader and interpersonal communicator skilled at cultivating an energetic environment of teamwork and collaboration while motivating individual excellence. A few of my additional areas of expertise include: • Skills-Gap Analysis / Needs Assessments • Systems Testing & Reporting • Presentation design and implementation • Project Development & Management • Cloud Storage & Administration • Website Development & Support • Cross-Functional Collaboration • Conflict / Resolution Management As a trusted advisor to c-suite executives and stakeholders, I consistently devise actionable and sustainable strategies and initiatives to improve performance, productivity, and profitability. A key aspect of this is enhancing operational effectiveness. I regularly analyze complex data to devise process improvements and streamline operations.