Steve Watson

Background

About Steve Watson

MY BACKGROUND: I have been a Multi-Unit leader in the Casual Dining & QSR segment for over 15 years. MY CORE COMPETENCIES: • Leadership & Management Development - Lead by example and invest in the professional growth and success of managers at all levels with emphasis on consistent diversity and inclusion practices (D&I). • Profit & Loss (P&L) Strategies - Able to dissect financials and gain efficiencies through innovation and streamlining processes. • Brand Marketing & Compliance - Defend the integrity of the business model and ensure all activity is representative of the brand vision. • Enhanced Guest Experience - Build traffic and brand loyalty by delivering a consistent, premium experience on every visit. Respond to guest concerns in a timely and empathetic manner. • Building Relationships - Establish a trust between all stakeholders by providing professional expertise and tangible support with fairness and sincerity. • Organizational Integration - Effectively synchronize all Sales and Operational Planning (S & OP) with department heads toward a common company goal. • Data, Systems & Processes - Use behavioral analytics to identify industry trends, respond to guest feedback and strengthen operational K.P.I.'s.