Steven Allen

Background

About Steven Allen

Experienced and versatile operations professional with a strong foundation in warehouse management and a growing specialization in Microsoft Dynamics 365 (D365) Supply Chain Management. I bring a unique blend of hands-on operational insight and technical systems expertise, having progressed from the warehouse floor into strategic roles that bridge the gap between IT and business operations.Key Strengths:* Deep experience in all aspects of warehousing operations* Proven success in Warehouse Management System (WMS) implementation, including Retail Assist’s Merret and D365 Operations for Logistics * Strong focus on continuous improvement of KPIs and SLAs* Expert in inventory management, audit control, and cost reduction through operational efficienciesCurrent Role: D365 Operations AnalystIn my current role, I support and enhance business operations through:* D365 support ticket resolution across supply chain and operations* Configuration of D365 Supply Chain modules to align with evolving business needs* Design and implementation of new processes within D365 to drive efficiency* Collaboration with functional consultants to resolve development and design issuesThis role has allowed me to deepen my understanding of enterprise systems while continuing to deliver operational improvements.Career JourneyStarting on the warehouse floor, I’ve worked my way into management and systems roles, giving me a full-spectrum view of operations. I’ve had the opportunity to work alongside industry-leading specialists, gaining valuable experience in:* Business Analysis Practice (certified)* Work Measurement* Functional, integration, and end-to-end system testing* Acting as a system super user and first-line support* Warehouse process design and transformationI’m passionate about delivering results—whether it’s through ecommerce growth, system rollouts, or operational streamlining. I thrive on solving problems, improving processes, and making a tangible impact on the business.