Seniority
Director
Department
Operations
Location
Sheffield
Industry
Insurance
Company size
33K
Contact information
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s•••••••@aviva.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Steven Cush
A highly motivated and driven individual currently utilising his strong coaching and support skills to drive structured root cause oversight and thematic activity to support a large Complaints function. Known for strong stakeholder management with an ability to deliver effective root cause methodology across the business through formal training and ongoing facilitation. Also recognised for 10+ years of leadership experience across Contact and Operational teams within both UK and India, establishing a strong sense of purpose and focus to deliver excellent customer outcomes.
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