Steven Despain
Delivery Project Executive at Ibm
Based in Wake Forest, United States
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Seniority
Staff
Department
Supply Chain & Logistics
Location
Wake Forest
Industry
IT Services and IT Consulting
Company size
345K
Contact information
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s•••••••@ibm.com
Phone
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Background
About Steven Despain
I have worked the past 20+ years delivering IT Outsourcing services to a broad range of clients. My last 12+ years have been in the delivery and execution of long term IT Application Maintenance contracts, with specific focus on delivery of Service Level Agreements, managing customer satisfaction, contract financial management, opportunity management, staffing management, Risk and Issue Management and audit adherence. I am focused on helping my customers solve critical IT concerns, and driving the changes needed to overcome them. By allowing my team members to utilize their skills, expertise and thought leadership, I have been a leader of high performing teams that are motivated to be part of the team over many project life cycles.
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