Steven Dunwell

Background

About Steven Dunwell

I am a skilled professional with over 16 years’ experience within the health technology industry including: • Project Delivery• Complaint Management• Business Intelligence Reporting• Customer Relationship/Account Management• People Management, Leadership and CoachingI take pride in being goal orientated and self-motivated; always committed to achieving results at the highest standards. I am a strong all-round leader with a flexible and supportive style, creating behaviours that are joined up, committed to delivering business benefits & excellent customer experience. My values: • Customer Care• Joined up cultures• Continuous Improvement My Behaviours: • Loyal, trustworthy and committed to delivering results• Friendly and supportive, valuing and investing in relationships • Analytical by nature using all available data to make decisions ensuring desirable outcomes are achieved• Down to earth, highly adaptable and comfortable with change, learning new skills quickly and effectively.My beliefs: • The experience a customer has during every interaction with an organisation is critical and influences the opinion of and commitment to its brand• Highly effective teams with joined up operations and behaviours produce valuable outputs and benefits• Improvement is always necessary and today's good will become the futures substandard